Home - Delivery/Refund Policy Upon authorization, you may return new, unopened purchases received from Harvest Bible Chapel within 60 days of delivery for a refund of the product cost (excludes shipping) less a 15% restocking fee. We apologize for the inconvenience, but we are unable to accept opened products.

For Returns without a manufacturers’ defect or Harvest Bible Chapel Resource error:

1. In order for your return to be accepted at the church office, you MUST contact the church office at (563) 359-5333 to receive a Return Authorization number (RA) and special return instructions. Returns are subject to approval.
2. You are responsible to pay for the shipping cost of the return. We recommend using a shipping method that you can track, as we are not responsible for lost or damaged shipments. 
3. Please return product in the original packaging, and include a copy of your Packing List in the box. If you don’t have your Packing List, inform Customer Care when you call the office. 
4. Please allow 6 to 8 weeks for credit processing. Your credit will be refunded in the same method as your payment for that order.
   

Damaged and Defective Items: Contact our church office at (563) 359-5333 for instructions. We will arrange for UPS to pick up your order.

• If we are replacing the product, there will be no additional charge to you.
• If you choose to return the product, your credit will include product cost only. Shipping charges are non-refundable.
  

Discontinued products and Downloadable resources are non-returnable and non-refundable.

Event Registration Cancellations: 

Please understand that we cannot offer refunds for event registrations. Make sure that you are registering for the correct event before you make your payment. If you have any questions about our refund policy, please contact our office at (563) 359-5333 or by emailing the director in charge of the event. We will be glad to talk with you.